Shield

The auto repair team at Family Auto Service has a “yes” mentality when it comes to customer service. All of our auto mechanics receive extensive annual training, and we back their work with a 3-year/36,000-mile nationwide warranty to give you extra peace of mind. Family Auto Service has many convenient locations to serve you in San Diego County: La Jolla, Santee, La Mesa, and Alpine. We love what we do and it shows in testimonials like the ones you will find below!

5
Family Auto Service - Santee

I cannot recommend this place enough! I went here because my car was making an awful screeching noise when I turned it on and was having some general issues that go way over my head. Robert and Jesie were really awesome and got me in and fixed my car the same day. They didn't try and "up-sell" me pages of stuff like how Dads warn their daughters about, and they were really clear about what needed done, the cost, the time, and even offered a discount. The lobby was air conditioned(it was very hot outside) and clean, and there was available restrooms and hand sanitizer. Robert even offered to turn on the television for those of us waiting in the lobby if we wanted. They also have a free shuttle service to take you home while your car is being serviced and will pick you up when your car is ready. I didn't get the name of the nice gentleman who drove me home, but we had pleasant conversation and he was a great driver. And I didn't even live in santee, I live in El cajon, and they said that was okay! I am so, so pleased with the whole process, and I will definitely be making this my go-to place for any future car problems!

What an awesome review! Thank you so much Sara. I will pass on your great review to the Santee team and it will make their day.

- Family Auto Service - Santee
5
Family Auto Service - Santee

I cannot recommend this place enough! I went here because my car was making an awful screeching noise when I turned it on and was having some general issues that go way over my head. Robert and Jesie were really awesome and got me in and fixed my car the same day. They didn't try and "up-sell" me pages of stuff like how Dads warn their daughters about, and they were really clear about what needed done, the cost, the time, and even offered a discount. The lobby was air conditioned(it was very hot outside) and clean, and there was available restrooms and hand sanitizer. Robert even offered to turn on the television for those of us waiting in the lobby if we wanted. They also have a free shuttle service to take you home while your car is being serviced and will pick you up when your car is ready. I didn't get the name of the nice gentleman who drove me home, but we had pleasant conversation and he was a great driver. And I didn't even live in santee, I live in El cajon, and they said that was okay! I am so, so pleased with the whole process, and I will definitely be making this my go-to place for any future car problems!

Thank you, Sara, for your heartfelt review, detailing all of the things our auto repair team did to make you feel comfortable. We appreciate you and look forward to seeing you again at the next service visit. :-)

- Family Auto Service - Santee
5
Family Auto Service - Santee

Great Experience and auto shop to go to! Friendly employees. Highly recommend!

Thanks for the five stars, Francisco. We appreciate the opportunity to serve. :-)

- Family Auto Service - Santee
5
Family Auto Service - Santee

Great Experience and auto shop to go to! Friendly employees. Highly recommend!

Thanks for the five stars, Francisco. We appreciate the opportunity to serve. :-)

- Family Auto Service - Santee
5
Family Auto Service - La Jolla

service was excellent and ABEL was excellent in his service. Thanks Skip Redford

Thank you Skip Redford. I will pass on your kind words to Abel and the LaJolla team

- Family Auto Service - La Jolla
5
Family Auto Service - La Mesa

Came in no appointment for a oil change. I was finished in a hour thank you for doing a great job!

Thank you Patti for taking the time to review your experience with our LaMesa location. 5-stars great!

- Family Auto Service - La Mesa
5
Family Auto Service - La Jolla

We found some oil spots on the garage floor. Was worried it was going to be a big expensive job. The guys at family auto discovered that Something came loose. A quick tightening. no charge. done. Also very impressed with their COVID-19 precautions including an ionization of the car interior after work was completed. Good guys. Master mechanics. We trust them.

Thank you Ron & Cindy for your Awesome review. We do strive to be a step above the rest. We take the health of our staff and clients seriously and follow all COVID-19 precautions, so thank you for acknowledging our efforts

- Family Auto Service - La Jolla
5
Family Auto Service - La Mesa

Sooooo happy with your service Thank You

Thank you Betty. We appreciate your continued trust and your 5-star review

- Family Auto Service - La Mesa
5
Family Auto Service - La Mesa

This local auto repair service is first rate, with excellent technicians, and a wonderful team of associates.

Thanks, John, for coming in to see us. We appreciate the opportunity to serve you and your vehicle. :-)

- Family Auto Service - La Mesa
5
Family Auto Service - La Jolla

Quick response to a need on a Saturday afternoon.

Thanks for the five stars! We appreciate you. :-)

- Family Auto Service - La Jolla
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