Family Auto Service - Santee
I cannot recommend this place enough! I went here because my car was making an awful screeching noise when I turned it on and was having some general issues that go way over my head. Robert and Jesie were really awesome and got me in and fixed my car the same day. They didn't try and "up-sell" me pages of stuff like how Dads warn their daughters about, and they were really clear about what needed done, the cost, the time, and even offered a discount. The lobby was air conditioned(it was very hot outside) and clean, and there was available restrooms and hand sanitizer. Robert even offered to turn on the television for those of us waiting in the lobby if we wanted. They also have a free shuttle service to take you home while your car is being serviced and will pick you up when your car is ready. I didn't get the name of the nice gentleman who drove me home, but we had pleasant conversation and he was a great driver. And I didn't even live in santee, I live in El cajon, and they said that was okay! I am so, so pleased with the whole process, and I will definitely be making this my go-to place for any future car problems!
Thank you, Sara, for your heartfelt review, detailing all of the things our auto repair team did to make you feel comfortable. We appreciate you and look forward to seeing you again at the next service visit. :-)
- Family Auto Service - Santee