Shield

The auto repair team at Family Auto Service has a “yes” mentality when it comes to customer service. All of our auto mechanics receive extensive annual training, and we back their work with a 3-year/36,000-mile nationwide warranty to give you extra peace of mind. Family Auto Service has many convenient locations to serve you in San Diego County: La Jolla, Santee, La Mesa, Alpine, and Miramar. We love what we do and it shows in testimonials like the ones you will find below!

5
Family Auto Service - Santee

Awesome service

Thank you so much for the kind words, Bennett! We appreciate your support. :-)

- Family Auto Service - Santee
5
Family Auto Service - La Mesa

Always great customer service, and I like walking through proposed repair recommendations based on priority and with pricing to get an idea of how to budget.

Thank You Courtney for sharing with us your experience.

- Family Auto Service - La Mesa
5
Family Auto Service - Alpine

Very friendly.

Thank you Robert.

- Family Auto Service - Alpine
5
Family Auto Service - Alpine

Thanks for coming in to see us, Katherine! :-)

- Family Auto Service - Alpine
5
Family Auto Service - La Jolla

Mike worked with me multiple times on an issues my car had with oil consumption. Twice he topped off my oil and didn't charge me for it and he took multiple looks/tests before diagnosing the problem. He remembered what stage we were at in monitoring my oil consumption each time I brought it in so I didn't have a spend time reexplaining the issue. I see the value now of returning to the same mechanic time and time again. As soon as the problem was determined he had the part by the next morning and the actual repair took hardly any time at all. Over all my experience was great!

Thank you Penelope for your great review! So glad to hear we got to the issue and got the repair done for you in a timely manner.

- Family Auto Service - La Jolla
5
Family Auto Service - Miramar

1st time customer, staff was courteous and friendly. Very detailed on the needs of my vehicle. I plan to follow-up with recommended service and from there...we'll see! Hoping for a continued positive outcome of services provided. Great customer service!!

Thank You!

- Family Auto Service - Miramar
5
Family Auto Service - Santee

Robert & Brandon took great care of my family's needs. 👍💯

Thank you, Herman!

- Family Auto Service - Santee
5
Family Auto Service - Santee

I discovered a nail in one of my truck tires, and the tire was going flat. Family Auto found a time spot for me the same day, saying "we can't have you drive around with a damaged tire". They were very busy that day but squeezed me in. That is what I call service.

Thank you Carol for sharing your experience with us. I will pass on your awesome review to the Santee team. They will love it!

- Family Auto Service - Santee
5
Family Auto Service - Santee

They were thorough. Checked evey every conceivable possible cause for our engine light.

Thank you for your kind words and support, Terry. We appreciate you. Be well. :-)

- Family Auto Service - Santee
5
Family Auto Service - Santee

I was visiting from AZ when my truck broke down, when every other shop and dealership gave me the run around and crazy wait times to even get my truck looked at, they got me in right away and within a few hours not only found out what the issue was but fixed it!! GREAT SERVICE and AMAZING JOB!!! Would highly recommend! 5 stars.

Thank you so much, Macias, for the kind words. We are very happy we could assist you and your truck.

- Family Auto Service - Santee
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