4.9 star rating based on 1599 reviews
La Jolla1027 Virginia WayLa Jolla, CA 92037(858) 260-2000
Alpine2417 Alpine BlvdAlpine, CA 91901(619) 445-1444
La Mesa7191 Alvarado RdLa Mesa, CA 91942(619) 469-1895
5
Family Auto Service - La Jolla

Everyone here is always so sweet and so helpful. I truly love how honest they are about the work they are doing. They only tell you what you need and don’t try to cheat you. Great people and great service every time!

Thank you Chelsea. We do strive to be a step above the rest. Thank you for your continued trust

- Family Auto Service - La Jolla
5
Family Auto Service - Alpine

Great experience... love this shop.

Thank you Kim. Love your review

- Family Auto Service - Alpine
5
Family Auto Service - La Jolla

Walt, you are a rock star (car star?), and I sooo appreciate your competency and depth of knowledge in keeping my Mercedes in tip top shape! I also appreciate the straight talk -- telling me what I need immediately and why, but also what I can delay a bit and best/worst consequences. Thanks to all the La Jolla team!

Thank you Caran. I will pass on to Walt what a "Car Star" he is. Great review

- Family Auto Service - La Jolla
5
Family Auto Service - La Mesa

Got me in and out real quick and nice.

Thank you David

- Family Auto Service - La Mesa
5
Family Auto Service - Alpine

Always, fast and courteous and right on the money. No upsell, just the facts on the vehicle and trustworthy. I am so happy they are in my neighborhood. Have been taking my cars to them for over 8 years. Thank you.

Thank you Sheila. We appreciate your continued trust

- Family Auto Service - Alpine
5
Family Auto Service - Alpine

I was very pleased with everything, from the lady at the front desk to the servicemen, especially Jim Wilson. All were very professional, friendly and interested in my auto care. Jim took the time to explain everything that needed to be done and how they were going to do it. You have a very pleased and happy NEW customer and one that will be back for all my auto care in the future. Thank you for your service.

Thank you Sharron for letting us know what a great job our team did for you. We look forward to seeing you again

- Family Auto Service - Alpine
5
Family Auto Service - La Jolla

Thank you to everyone at Family auto service especially Mr.Walt. You guys are awesome.

Thank you Jeffrey. I will let Walt and the team know how awesome they are.

- Family Auto Service - La Jolla
5
Family Auto Service - Alpine

My mistake, she is Theresa, not Tracy

I knew that, and I will also let Teresa know what a good job she did too

- Family Auto Service - Alpine
5
Family Auto Service - Alpine

I recently took my 2004 Mercury Marauder to the shop in Alpine on Saturday. the problem was electrical the was induced by the previous owner. I expected it to be a difficult problem to solve. On Saturday, there was a problem with the door sensor that went bad and was repaired, however, because of the wrong LED bulbs installed by last owner, it caused the problem of losing the left and right turn signals. It was the end of the day and we decided to have me return the car on Monday. I had to take a day off but that is OK to get the job done right. I received a call saying I needed a new light control module to fix the lights. I ok'ed the work. I later received a call the the module was not needed as there was a wiring problem and was not charged for the module. I am extremely satisfied with the work performed to bring my car back to normal operation. Alpine Family Auto repair will be the only folks to touch my car from now on. Tracy was exemplary in her ability to take my babbling of the problem and turn it to language understandable to the technicians. Daniel is amazing on spelling out every step to be taken and the time involved. As we say in the Navy "BRAVO ZULU" for a job well done.

Thank you Randall. It's great to hear that we did such a great job for you. I will pass on your kind words to Daniel and the team.

- Family Auto Service - Alpine
5
Family Auto Service - La Jolla

Honest. An honest conversation... what must be done, and what can wait. A lot of trust in these guys!

Thank you Peter. We do strive to be a step above the rest

- Family Auto Service - La Jolla