Shield

The auto repair team at Family Auto Service has a “yes” mentality when it comes to customer service. All of our auto mechanics receive extensive annual training, and we back their work with a 3-year/36,000-mile nationwide warranty to give you extra peace of mind. Family Auto Service has many convenient locations to serve you in San Diego County: La Jolla, Santee, La Mesa, and Alpine. We love what we do and it shows in testimonials like the ones you will find below!

5
Family Auto Service - La Mesa

Very friendly and fast!

5
Family Auto Service - Alpine

Treated like Family, respectfully. And Jim explaines everything in terms I could understand. He was more than pleasant and patient with me and my 3 kids.

5
Family Auto Service - La Mesa

Much man love Yo! great service. Will repeat services.

5
Family Auto Service - Alpine

Great Service ! Very honest place all employees were very professional!

5
Family Auto Service - La Mesa

I am new to the San Diego area, and was worried about finding a repair shop for my son's vehicle about 9 months ago. We knew that it needed quite a bit of work, but did not have any idea where to take it. Bob Bowen gave us great customer service, and kept us updated on the progress of the vehicle every step of the way. After they were done with his vehicle, we felt comfortable letting our son drive it wherever he needed to go. When my vehicle recently started having difficulty, I knew right where to take it. I am so glad that we found Bob Bowen. The staff is extremely friendly, customer service is exceptional, and the Napa AutoCare warranty gives me great peace of mind!

5
Family Auto Service - Alpine

Great additional info from Jim that helps make more informed decisions.

5
Family Auto Service - Alpine

Very friendly service!

5
Family Auto Service - Alpine

Great Service ! Very honest place all employees were very professional!

4
Family Auto Service - La Mesa

I do 99.9% of my own auto maintenance, so I don't have a regular shop I go to. Â I am not afraid of working on anything, but I don't have all the diagnostic equipment to get a few things done. Â Even then, I will sometimes still give it a shot.My 34" Class A RV wouldn't pass smog due to failing the evaporative emissions portion. Â I know what that involves, but didn't feel like just replacing everything and hoping for the best, then taking it to the smog place again and again. Â Just a pain to drive the darn thing around town!Not many places near me have the room to work on an RV, so Bowen's was the first local place to come up on a Google search as RV friendly. Â I made an appointment the afternoon prior and dropped it off the next morning. Â I got a call in the afternoon updating me on the repairs needed and approximate cost of parts. Â A few hours later it was ready for pick up. Â My wife picked it up, heard no complaints from her.All in all it seemed like a good interaction with them, they were friendly and quick with the repair. Â I got a cup of coffee in the morning. Â I think the parts were priced about three times what I could get them for, and in the end my hunch was correct and they replaced exactly what I would have. Â I didn't have time to keep changing parts and bringing it to the smog place so I guess the money I spent was worth it to just be done with it. Â A home mechanic is probably the hardest to please at a repair shop.

5
Family Auto Service - Alpine

From Joshua Tree...Upon arriving at the State Park between Julian & Alpine, my husband said the brakes feel like they are going out on our truck! He talked to a ranger who referred him to Alpine Auto. He "crippled" it there and from the minute we stepped into the shop until we picked up our truck the next day, (A SATURDAY)!, we were treated with friendliness, professionalism & excellent customer service. "Jim" itemized all details of the issues, parts needed, cost & labor for each issue. My husband is quite a mechanic himself so very much knew we were being treated fairly as he was shown all problems. "Mike" our mechanic who did the work was very knowledgeable as well. And...I do not want to forget "Betty" who made our dog feel welcome also. :) Thank you for us not regretting our vacation even with truck "woes."

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