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The auto repair team at Family Auto Service has a “yes” mentality when it comes to customer service. All of our auto mechanics receive extensive annual training, and we back their work with a 3-year/36,000-mile nationwide warranty to give you extra peace of mind. Family Auto Service has many convenient locations to serve you in San Diego County: La Jolla, Santee, La Mesa, and Alpine. We love what we do and it shows in testimonials like the ones you will find below!

5
Family Auto Service - La Mesa

Thanks again Bob Bowen's for fixing my tire. I came here right before I was going on a camping trip and they fixed my tire right on the spot. I have been coming here for awhile now and they have always done great work! thanks again Rob!

5
Family Auto Service - Alpine

Staff is extremely courteous, friendly and knowledgeable!

5
Family Auto Service - La Mesa

I've got a promotion postcard on the mail with a discount and I went to try them out. I was blown away by the quality of service, the continuous information on the work done and the courteous personal attention they gave me... and everybody else. They went the extra mile to repair my car, specially my technician Lavelle, and performed work without charging for it! I'll definitely come back and from now on they will be the only car service I trust. Awesome Bob Bowen, way to go!

5
Family Auto Service - Alpine

Satff is extremely courteous, friendly and knowledgeable!

5
Family Auto Service - La Mesa

The staff was wonderful. I will recommend the auto service to friends and family.

4
Family Auto Service - Alpine

Great service, my new spot for auto repair! Very helpful and knowledgeable mechanic. Explained everything to me before work was done. Had brakes fixed and will contine to come here for all my automotive needs.

5
Family Auto Service - La Mesa

I have been a loyal customer of Bob Bowens for almost 6 months. Having been to multiple other repair shops Bob Bowen has been the best. They have a shuttle service that takes you home and picks u up in timely manners. The entire staff is curtious and friendly as soon as you walk in the door. They are all willing to stop by and say hi as you are waiting in the lobby. They do a great job of explaining what is wrong with the car and how much it will cost and how long it will take. Also if you show up with a problem or a quick fix they have you in and out in no time. They took the time to do a whole service check on my car and have even done a price breakdown so i know what I will need in the future. They even emailed a copy and also did follow up phones calls to make sure that I was happy with the work. They do every thing from oil changes to overhauls. Oh did I mention that they have their own financing as well so I can charge it and have a 6 month period to pay it off. I have had almost 800 dollars worth of work done and will be going back over the next few months to have the rest of the work done. The managers and owners also spend time to see how you are doing and how you enjoyed the service and the work that was done at each time.

5
Family Auto Service - La Mesa

I just went in to get a simple oil change with the safety inspection. I had a good coupon for it. they were really nice and have great service. they even showed me where exactly the oil leaks where so I could fix it myself, if I wanted to.

5
Family Auto Service - La Mesa

Really appreciate your advisor Jim helping me prioritize repairs since I didn't get them all done at once. And appreciate the shuttle service! Thank you.

5
Family Auto Service - La Mesa

Bob Bowen is a great place for all automotive repairs. Â The staff and mechanics are knowledgeable and kind. They have patience especially with an inquisitive person as myself. Â I decided to bring my other vehicle as well since I was impressed with their work. I would definitely recommend this shop to anybody. Â They offer coffee, cookies, candy and water. As well a free shuttle service if you don't have the time to wait! Thanks again and Happy Holidays!

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