4.9 star rating based on 1806 reviews
La Jolla1027 Virginia WayLa Jolla, CA 92037(858) 260-2000
Alpine2417 Alpine BlvdAlpine, CA 91901(619) 445-1444
La Mesa7191 Alvarado RdLa Mesa, CA 91942(619) 469-1895
Santee10332 Mission Gorge Road Santee, CA, 92071Santee, CA, 92071(619) 562-2777
4
Family Auto Service - La Mesa

Came here 8 am without appt and was immediately seen, only 1 other customer and me this morning. Asked for full fluid change with all synthetic for my 02' Mustang GT. Â My quote would be $420.00 which is good for coolant flush, oil change, transmission and rear differencial drain and service all synth. Â They started work immediately. As I watched I noted attention to detail such as thoro inspections, cleaning the parts off, and the mechanical actually pulled the diff cover off; instead of the typical sucking of the fluid out as I've seen other places do. The service took 2.5 hours, the majority of that was taken by the coolant flush and to allow diff sealant to dry. Â The price was comparable to other shops and I was completely satisfied with the service. They do go over recommended maintenance that they find during their inspections; they found all legit problems that I knew about which I declined to perform until a later time.

Thank you for reviewing our shop Arnold! We are happy that your car is running well and that you were pleased with the work that our technicians provided for you. As a team, we strive to provide each of our customers with the best customer service possible and we are happy to hear that you received that while at our shop. Thank you again for your kind comments and we all hope to see you at the shop again in the future.

- Family Auto Service - La Mesa
5
Family Auto Service - La Mesa

Showed up early on my day off and was helped immediately. Its best make an appt like most places but i thought showing up early would help. Keeping my fingers crossed im not here for 3 hours like i was at big o tires

Hi Eric, we would like to thank you for leaving us your comments. I hope that we were able to get your car safely back on the road in a timely manner so you could enjoy your day off. Please visit us again for any of your other auto repair needs. We would love to see you.

- Family Auto Service - La Mesa
5
Family Auto Service - Alpine

It was extremely easy to drop off the car and know you were here for us. Wonderful people and feel like a special customer. We will be back!

4
Family Auto Service - Alpine

Kind of shocked about all the low ratings. We have had nothing but great service here and always with a smile. They do all the routine maintenance work on my wifes Lexus and daughters Acura and always do a great job for a fair price. We live about two miles away and they always offer the shuttle service to get us home if needed. From what i've seen EVERYONE in the place is very friendly and they always want to make sure we are satisfied.

5
Family Auto Service - Alpine

Wow, there are a bunch of whiners on here. The gang at Family Auto Service - Alpine have always treated me GREAT! Some people want something for nothing. YOU GET WHAT YOU PAY FOR! These guys and gals have saved my tons of money keeping all 3 of my cars going. Between the 2 cars I now own, I have over 460,000 miles and counting. Recently, i was broken down in New Mexico and called the owner on his cell phone. He answered promptly and gave me sound advice. One of the shops there in Gallup was going to charge me $500 for a full tune up. After talking with Rob, it cost me less than $10 (Bad Gas) Geesh! I owe that guy dinner!

I hate car issues. I spent many years trying to work on my own vehicles. I never seemed to have the right tools. Once I figured in my time spent, it always seems cheaper in the long run to take it to a pro. The gang at Alpine Auto have been great! They are friendly and always do a great job. I have 630,000 miles on my 3 cars thanks to their professionalism.

- Family Auto Service - Alpine
4
Family Auto Service - La Mesa

I have always been happy with the service here, granted they are not the fastest but they do good work. They do offer a AAA discount - so use it if ya got it! I really have never had an issue here and trust them and I have not trusted many mechanics over the years.

Hi Mark! Thank you for leaving us this very kind review of our shop. We are always happy to hear that our customers were pleased with the services they received and truly appreciate you for taking time to leave us a review.

- Family Auto Service - La Mesa
5
Family Auto Service - La Mesa

Jeremy helped me with my scion TC fast service and very helpful especially when I was on a 1 hr lunch break Thanks for the quote I very much appreciate of the fast service will definately come back !! :)Lora

Thanks for reviewing us Lora! We are glad to hear that you made it back from your break ok with all your repairs completed. We appreciate you taking the time to leave us your feedback and hope to see you in the shop again soon!

- Family Auto Service - La Mesa
5
Family Auto Service - Alpine

I have 3 cars. A Ford SUV 203,000 miles, Honda Civic 140.000 & Honda Accord 299,000 miles. All run spectacular thanks to the great staff at Alpine Auto. Let's face it, in this economy, who can afford a new vehicle? I will be driving these for many more years.

5
Family Auto Service - Alpine

I own a 2004 Dodge Magnum and completely trust Alpine Auto with it. They have always given me great value and excellent customer service. They excel in troubleshooting and get work completed in a timely fashion.

5
Family Auto Service - Alpine

I've been to Family Auto Service - Alpine several times, and I've never felt like I was being ripped off. They did what I asked them to do, and recommended whatever the dealer's scheduled maintenance suggested. Each time I go, they do an "all over" inspection to see if there are any loose ends, or what have you, but they've never messed up my car or charged an arm and a leg. I use my car for work, so I appreciate them looking for future blow outs. I'd rather fix something small now than something big later.

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