Shield

The auto repair team at Family Auto Service has a “yes” mentality when it comes to customer service. All of our auto mechanics receive extensive annual training, and we back their work with a 3-year/36,000-mile nationwide warranty to give you extra peace of mind. Family Auto Service has many convenient locations to serve you in San Diego County: La Jolla, Santee, La Mesa, and Alpine. We love what we do and it shows in testimonials like the ones you will find below!

5
Family Auto Service - La Jolla

Such a great experience! Had an engine light appear 500 miles away from home. FAS took care of everything in 1 day and was able to shuttle me to and from my hotel. Great communication during the entire process. I’m very satisfied.

Thank you Karen for sharing your out of town experience with us. Enjoy the rest of your trip and stay safe. I will let the team know how happy and satisfied you were with the service you received

- Family Auto Service - La Jolla
5
Family Auto Service - Santee

Front desk guy said they were booked for that day and he could not fit me in for an oil change, after I saw the sign out front and walked in. He could have said “oh yeah, just leave it”, made a quick buck, and held my car hostage for hours (happened to me before). So a few days later I made an appointment and everything was great. Friendly, fast, inexpensive, clean waiting room and restroom, decent taco shop two doors west. Will absolutely go back. Thorough inspection of my car showed a couple things and they gave a pragmatic evaluation. No BS like I seemed to always get at express tire or similar. I feel good supporting a locally owned business instead of a national chain too.

Wow! Thank you for this awesome review, Kevin. We appreciate your support and we very much look forward to seeing you again at the next service. Have a great week! :-)

- Family Auto Service - Santee
5
Family Auto Service - Alpine

Very reliable, professional and affordable car maintenance. Wouldn't take our car anywhere else.

Thank you so much, Trish, for the kind words. We are very happy we could assist you and your vehicle.

- Family Auto Service - Alpine
5
Family Auto Service - Alpine

The place is busy, but good places usually are. They are very friendly and light hearted folks with a small town family vibe to them.

Thank you, Juan! It was a pleasure to be able to help you!

- Family Auto Service - Alpine
5
Family Auto Service - Alpine

7/30/2020 update: Brought my lil Ford Echosport in for oil change and tire rotation. The filks at Family Auto Service had me in and out in short time. They also recommended an air filter change which I totally forgot as I drive on dirt roads all the time. All in all great service! I recently took my 2004 Mercury Marauder to the shop in Alpine on Saturday. the problem was electrical the was induced by the previous owner. I expected it to be a difficult problem to solve. On Saturday, there was a problem with the door sensor that went bad and was repaired, however, because of the wrong LED bulbs installed by last owner, it caused the problem of losing the left and right turn signals. It was the end of the day and we decided to have me return the car on Monday. I had to take a day off but that is OK to get the job done right. I received a call saying I needed a new light control module to fix the lights. I ok'ed the work. I later received a call the the module was not needed as there was a wiring problem and was not charged for the module. I am extremely satisfied with the work performed to bring my car back to normal operation. Alpine Family Auto repair will be the only folks to touch my car from now on. Theresa was exemplary in her ability to take my babbling of the problem and turn it to language understandable to the technicians. Daniel is amazing on spelling out every step to be taken and the time involved. As we say in the Navy "BRAVO ZULU" for a job well done. Recently, Todd at the Alpine shop took personal care of the problem with my car. He kept me informed along the way to repair the affected areas, always calling me with new information and the costs involved so I could make a decision whether to move ahead or not. Very satisfied with the work performed on my car. Family Auto Service in Alpine is the only shop to work on my collector car. They also have a plan ahead for some issues that I have brought to their attention.

Thank you Randy! Really appreciate the kind review!

- Family Auto Service - Alpine
5
Family Auto Service - Alpine

7/30/2020 update: Brought my lil Ford Echosport in for oil change and tire rotation. The filks at Family Auto Service had me in and out in short time. They also recommended an air filter change which I totally forgot as I drive on dirt roads all the time. All in all great service! I recently took my 2004 Mercury Marauder to the shop in Alpine on Saturday. the problem was electrical the was induced by the previous owner. I expected it to be a difficult problem to solve. On Saturday, there was a problem with the door sensor that went bad and was repaired, however, because of the wrong LED bulbs installed by last owner, it caused the problem of losing the left and right turn signals. It was the end of the day and we decided to have me return the car on Monday. I had to take a day off but that is OK to get the job done right. I received a call saying I needed a new light control module to fix the lights. I ok'ed the work. I later received a call the the module was not needed as there was a wiring problem and was not charged for the module. I am extremely satisfied with the work performed to bring my car back to normal operation. Alpine Family Auto repair will be the only folks to touch my car from now on. Theresa was exemplary in her ability to take my babbling of the problem and turn it to language understandable to the technicians. Daniel is amazing on spelling out every step to be taken and the time involved. As we say in the Navy "BRAVO ZULU" for a job well done. Recently, Todd at the Alpine shop took personal care of the problem with my car. He kept me informed along the way to repair the affected areas, always calling me with new information and the costs involved so I could make a decision whether to move ahead or not. Very satisfied with the work performed on my car. Family Auto Service in Alpine is the only shop to work on my collector car. They also have a plan ahead for some issues that I have brought to their attention.

Thank you Randy! Really appreciate the kind review!

- Family Auto Service - Alpine
5
Family Auto Service - Alpine

7/30/2020 update: Brought my lil Ford Echosport in for oil change and tire rotation. The filks at Family Auto Service had me in and out in short time. They also recommended an air filter change which I totally forgot as I drive on dirt roads all the time. All in all great service! I recently took my 2004 Mercury Marauder to the shop in Alpine on Saturday. the problem was electrical the was induced by the previous owner. I expected it to be a difficult problem to solve. On Saturday, there was a problem with the door sensor that went bad and was repaired, however, because of the wrong LED bulbs installed by last owner, it caused the problem of losing the left and right turn signals. It was the end of the day and we decided to have me return the car on Monday. I had to take a day off but that is OK to get the job done right. I received a call saying I needed a new light control module to fix the lights. I ok'ed the work. I later received a call the the module was not needed as there was a wiring problem and was not charged for the module. I am extremely satisfied with the work performed to bring my car back to normal operation. Alpine Family Auto repair will be the only folks to touch my car from now on. Theresa was exemplary in her ability to take my babbling of the problem and turn it to language understandable to the technicians. Daniel is amazing on spelling out every step to be taken and the time involved. As we say in the Navy "BRAVO ZULU" for a job well done. Recently, Todd at the Alpine shop took personal care of the problem with my car. He kept me informed along the way to repair the affected areas, always calling me with new information and the costs involved so I could make a decision whether to move ahead or not. Very satisfied with the work performed on my car. Family Auto Service in Alpine is the only shop to work on my collector car. They also have a plan ahead for some issues that I have brought to their attention.

Thank you Randy! Really appreciate the kind review!

- Family Auto Service - Alpine
5
Family Auto Service - La Jolla

Very professional and on time. I wouldn’t go anywhere else to have our foreign cars serviced. Abel was great to work with, thank you!

Thank you Levi! We appreciate you!

- Family Auto Service - La Jolla
5
Family Auto Service - La Mesa

Another pleasant visit to the FAS. Everyone is friendly, knowledgeable and professional. No pressure is appreciated and the value is competitive. Everyone has masks and social distancing is honored. Kudos to FAS as I'm delighted FAS is less than two miles from my home and I don't have to drive to Kearny Mesa anymore.

What a grand review! Thank you so much Larry for taking the time to share with us. I will pass on your review to the team and it will make them so happy that their efforts are appreciated. we look forward to seeing you again in the future. Take care and stay healthy!

- Family Auto Service - La Mesa
5
Family Auto Service - La Mesa

I came back here to have my car serviced after previously having an issue they don’t service. They were so kind and informative I knew I would come back.... fast forward. Brought my car in for an oil change and I thought I needed new brakes because my break light was on... turns out my pads are still good after a complimentary inspection. I appreciated the honesty... my car was due for a tune up so because they were honest and forthcoming I went ahead with a break flush, new spark plugs, fuel injector flush and an oil change. They texted me throughout the day and gave me a whole list of recommendations with a level of priority. Their prices were fair, they were quick and professional and let me know as soon as my car was ready. I highly recommend Family Auto Service and I’ll be back.

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