Family Auto Service - Alpine
It was my first experience at Family Auto Service. I showed up just before they closed. Due to a flat tire, that popped off the bead and was shredded. It was too late to order the special tires that I needed that day. Even though their lot was full, They moved cars in their parking bays. As to accomodate my Meyers Manx Buggy being safely inside overnight. I was trying to reach a friend to come pick me up, but I couldn’t reach anyone. Could you believe , the front reception girl was nice enough to give me a ride all the way to my house, which was not close. I brought in the tires the next day. And they installed them. I know they were extremely difficult to put and took longer and more manpower than expected, because the tires had been sitting for a while. When it came to my bill, they charged exactly what they quoted me. The day before (even though it was much more labor and time than expected). The manager texted me directly after my service. To make sure I was happy. Overall a 5 Star experience! Also while talking with Parker. He explained me that they have different specialized mechanics for all types of vehicles. So feel confident in bringing your diesels, foreign, or domestic cars here for all your service needs. Parker, Chris, Jim, and the Receptionist were all amazing. Thank you for turning a stressful car situation, into a pleasant experience. Matthew
What a wonderful review! Thank you so much for placing your trust in our auto repair team and allow us the opportunity to provide you a pleasant experience with less stress. We are thrilled you are happy with our service and we look forward to seeing you again.
- Family Auto Service - Alpine